Shapley Solutions DMCC (License Number: DMCC-884 513), hereinafter referred to as the "Service Provider," expresses its intention to enter into an agreement for providing access to cloud services with the "Client" (legal entities, individuals, or sole proprietors) who accepts this offer under the terms specified in this Public Offer Agreement (hereinafter referred to as the "Agreement").
In accordance with applicable legislation of the United Arab Emirates (UAE), the acceptance of this Offer constitutes the conclusion of an Agreement under the terms outlined herein.
1. Terms and DefinitionsOffer: A public proposal addressed to legal entities, individuals, or sole proprietors to access the Service under the terms outlined in this Agreement.
Service: Any service provided by the Service Provider through the Shapley Solutions' Cloud Infrastructure, which enables access and interaction with Microsoft products offered under the SPLA program.
Additional Services: Services provided by the Service Provider with the involvement of third parties.
Content: Electronic documents, graphic images, photographs, scripts, texts, videos, music, sounds, computer programs, and other objects or files hosted on the Services.
Prohibited Content: Content that violates intellectual property rights, applicable laws, or requires special permissions without such permissions being obtained.
Billing Period: One calendar month.
2. Subject of the AgreementUnder this Agreement, the Service Provider grants access to the cloud Services and Additional Services provided through Shapley Solutions' Cloud Infrastructure to the Client, under the terms and conditions specified herein (hereinafter referred to as the "Services").
The Client may use the Services as allowed by their functionality, except as explicitly prohibited by this Agreement or applicable UAE legislation.
The Service Provider guarantees that Services are provided under the SPLA program, adhering to all necessary rights and permissions for using Microsoft software and complying with applicable UAE laws and regulations.
The Agreement comes into force upon the Client’s acceptance of the Offer by commencing the use of Shapley Solutions' Cloud Infrastructure. It remains in effect indefinitely unless terminated in accordance with the Agreement’s terms.
3. Fees and Payment TermsInformation on service fees is available in the Client’s account on Shapley Solutions' platform. All payments must be made in AED (United Arab Emirates Dirham).
The Client’s payment obligations are considered fulfilled once funds are debited from the Client’s bank account.
Consider adding a clear refund policy for cases of service discontinuation.4. Liability and Force MajeureThe parties shall bear responsibility in accordance with UAE legislation.
The Client assures that prohibited content will not be uploaded or distributed using the Services. The Service Provider disclaims responsibility for any violations of applicable laws on projects implemented by the Client. The Client agrees to indemnify the Service Provider for losses resulting from third-party claims arising from such violations.
Neither party is liable for non-fulfillment of obligations due to force majeure circumstances.
5. ConfidentialityThe Client consents to the collection and processing of their data for the purposes of fulfilling obligations related to the Services. The Service Provider agrees to treat the Client’s information as confidential and not disclose it except as required by UAE law.
6. Dispute Resolution and Governing LawDisputes arising from or related to this Agreement shall be resolved through negotiation. If unresolved, disputes may be referred to the competent courts of Dubai, UAE.
7. Representations of Circumstances and Other Conditions of the Agreement7.1. Within the scope of the services provided to the Client as access to the cloud service by the Provider, regarding the use of Microsoft software, the Client and/or the end-user bears responsibility for any unauthorized installation, use, copying, access, or distribution of the provided software.
7.2. The parties confirm that the services for accessing the cloud service are provided under the SPLA program with adherence to all required rights and permissions for using Microsoft software.
7.3. If Microsoft Corporation reasonably believes that the Client, the Service Provider, or the end-user fails to comply with the terms of this Agreement, the parties commit to cooperating in good faith with Microsoft Corporation to investigate and resolve the issue.
7.4. Upon Microsoft’s request, the Service Provider has the right to disclose the name and address of the Client and/or end-user as users of Microsoft’s software services.
7.5. Neither the Client nor the Service Provider has the right to modify or use Microsoft software for distribution in any manner not expressly permitted by this Agreement.
7.6. The Client confirms being informed that Microsoft software is licensed by Microsoft Corporation and may only be used in accordance with this Agreement’s terms, including Microsoft Corporation’s right to verify compliance with the software’s terms and conditions.
7.7. Termination or expiration of this Agreement automatically ends all rights to use the Products under the Microsoft software.
7.8. The parties agree that within thirty (30) days of the termination or expiration of this Agreement, they will delete all copies of the software from devices or otherwise render the software unusable and require the Client and/or end-user to return or destroy all copies of Microsoft software obtained.
8. Representations and Final ProvisionsThe Client acknowledges that the use of Microsoft software is licensed by Microsoft Corporation and must comply with its terms. Upon termination of this Agreement, the Client agrees to delete or render unusable all copies of the software obtained under this Agreement.
The Service Provider reserves the right to unilaterally amend this Agreement with mandatory publication of changes. The Client must monitor updates independently.
9. Shapley Solutions DMCC Company Information- Account Name: SHAPLEY SOLUTIONS DMCC
- Company Address: Unit No: 69, DMCC Business Centre, Level No 6, Jewellery & Gemplex 2, Dubai, UAE
- License Number: DMCC-884 513
10. Final Provisions10.1. By agreeing to the terms of this Agreement, the Client acknowledges having fully reviewed the Agreement, understanding its subject, terms, rights, and obligations of the parties, and the consequences of the actions related to concluding and performing this Agreement. The Client has the right to unilaterally refuse the Service Provider’s services at any time. In case of unilateral refusal, payments made are non-refundable.
10.2. The Client assures and guarantees that neither they nor their controlling persons are listed on U.S. sanctions lists. Losses caused by providing inaccurate information are subject to full compensation.
10.3. The provisions of the Agreement regarding the rights and obligations of the parties, changes in payment procedures, termination of the Agreement, exemption from liability for non-performance or improper performance, and other provisions related to international sanctions against the Client apply if such sanctions are introduced after the Agreement is signed.
10.4. If imposed sanctions prevent the proper performance of this Agreement’s terms, the Client must immediately notify the other party and suspend use of the Service Provider’s Service.
10.5. The Service Provider reserves the right to unilaterally amend this Agreement with mandatory publication of changes. The Client is obligated to monitor all updates independently.
10.6 Client represents and warrants that, in the provision and delivery of Goods and Services, Client will comply with all applicable (i) international, foreign, U.S. and U.A.E. and Dubai laws, rules and regulations and The Service Provider’s policies and instructions. Client will not violate U.S. export control and economic sanctions laws, including, but not limited to, the U.S. Department of Commerce’s Export Administration Regulations and the economic sanctions programs administered by the U.S. Department of Treasury, nor take any other action that would cause The Service Provider to be in violation of U.S. export control and economic sanctions laws. Client will obtain and maintain, and furnish to The Service Provider upon request, any and all permits, licenses, approvals, certificates and other documents required by The Service Provider or otherwise required by applicable law.
10.7. The Client represents and warrants that (i) The Client is not currently in violation of and will not violate US export control and economic sanctions laws, including, but not limited to, the US Department of Commerce’s Export Administration Regulations ("EAR"), the economic sanctions programs administered by the US Department of Treasury, the International Traffic in Arms Regulation ("ITAR") administered by the U.S. Department of State, and the Foreign Corrupt Practices Act, nor take any other action that would cause Customer or New York University to be in violation of US export control and economic sanctions laws; (ii) The Client will obtain and maintain, and furnish to Customer upon request, any and all permits, licenses, approvals, certificates and other documents required by Customer or otherwise required by applicable law; (iii) The Client is not an entity organized under the laws of Cuba, Iran, North Korea, Syria, or Sudan, and is not an agency or representative of the government of Cuba, Iran, North Korea, Syria, or Sudan, and that none of Client’s officers, directors, managers, supervisory board members, partners or shareholders is an agent or representative of the government of Cuba, Iran, North Korea, Syria, or Sudan or a person who is ordinarily resident in Cuba, Iran, North Korea, Syria or Sudan; (iv) no Goods provided hereunder shall be of Cuban, Iranian, North Korean, Syrian, or Sudanese origin, and no Services will be provided by any person who is ordinarily a resident of Cuba, North Korea, Iran, Syria or March 2015 Page 2 of 4 Sudan; (v) The Client will not deposit funds it receives from Customer into a Cuban, Iranian, North Korean, Syrian, or Sudanese bank — Customer shall not be responsible for the loss of any funds deposited in violation of this provision; (vi) neither the Client, the Client’s officers, directors, managers, supervisory board members, partners or shareholders, or any party providing any Goods and Services to the Client for provision to Customer under this Purchase Order are identified on any list of restricted parties maintained by the United States government or other applicable government, including, but not limited to, the Specially Designated Nationals List administered by the U.S. Treasury Department’s Office of Foreign Assets Control ("OFAC"), the Denied Persons List, Unverified List or Entity List maintained by the U.S. Commerce Department’s Bureau of Industry and Security ("BIS") or the List of Statutorily Debarred Parties maintained by the U.S. State Department’s Directorate of Defense Trade Controls, unless expressly authorized in writing by Customer; (vii) all items (hardware, software, or technology) to be provided to Customer under this Purchase Order are not controlled under the ITAR, listed in an Export Control Classification Number ("ECCN") entry on the EAR, or controlled under a foreign equivalent law or regulation, or if the foregoing is not correct, Client will provide in writing to Customer the export classification of such item (s) (i.e. the proper ECCN if the item is controlled under the EAR, the proper United States Munitions List Category if the item is controlled under the ITAR, or the foreign equivalent) before the Purchase Order is deemed finalized and will notify Customer in writing of any future changes to the export classification information of the item (s).